Inspect notification history

Use Notification history to inspect delivery attempts for the selected account. Start from a known incident time and check, then identify the recipient/channel and delivery outcome shown.

1. Confirm an incident or recovery occurred on the check.
2. Confirm the notification group was assigned at that time.
3. Inspect channel and member delivery attempts.
4. Read failure details and correct the target, connection or recipient preference implicated by the result.

A delivered notification means the delivery path succeeded; it does not prove the recipient read it. An in-app notification or incident entry is also not proof of external delivery.

If no attempt exists, investigate routing and schedules first. If an attempt failed, investigate the delivery method. Do not repeatedly trigger production incidents as a substitute for inspecting the result.

See alert troubleshooting for a diagnosis order. The public incident API intentionally omits recipient and notification details.